Patrique Mercier Recruitment FR is proud to present an exciting opportunity for a Finnish Speaking Online Shopping Advisor. If you are enthusiastic about customer service and have a love for online shopping, this position is an excellent fit. As an Online Shopping Advisor, you will provide exceptional support to Finnish-speaking customers, guiding them through their shopping experience to ensure satisfaction.
Responsibilities
- Assist Finnish-speaking customers via chat, email, and phone with their online shopping queries.
- Deliver detailed product information and personalized recommendations to enhance the customer experience.
- Manage inquiries related to order statuses, returns, and exchanges with efficiency and professionalism.
- Understand customer needs and provide tailored solutions to improve satisfaction.
- Keep abreast of product knowledge, promotions, and company policies to provide accurate information.
- Document...