Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Finnish Speaking E-Commerce Support Specialist. This role is perfect for individuals who are not only fluent in Finnish but also have a passion for e-commerce. In this position, you will be essential in providing exceptional online shopping assistance to our Finnish-speaking customers, ensuring their inquiries are addressed with professionalism and care.

Responsibilities

• Deliver high-quality customer support to Finnish-speaking clients via email, chat, and phone communications.
• Assist customers with inquiries related to product information, order status, returns, and payment options.
• Effectively address and resolve customer complaints and issues with efficiency and professionalism.
• Accurately manage and process customer orders throughout the entire order lifecycle.
• Keep updated on product offerings, promotions, and company policies.
• C...