Patrique Mercier Recruitment FR is focused on connecting talented individuals with exciting job opportunities. We are currently seeking a Finnish Speaking Customer Support Representative for an Online Travel Agency. This role is perfect for individuals who are passionate about travel and eager to assist Finnish-speaking clients in booking and optimizing their travel experiences.

Responsibilities

• Provide exceptional customer support to Finnish-speaking clients regarding online travel bookings through phone, email, and chat.
• Assist customers with inquiries related to itineraries, booking modifications, and travel policies.
• Effectively resolve customer issues and complaints to ensure a smooth travel experience.
• Document customer interactions accurately and follow up on outstanding issues in a timely manner.
• Collaborate with internal teams to address customer needs and improve overall service efficiency.
• Stay updated o...