Patrique Mercier Recruitment FR is committed to matching talented professionals with exciting career opportunities. We are currently looking for a Finnish Speaking Customer Support Representative for an Online Streaming Service. This role is ideal for individuals who are passionate about entertainment and technology, and who enjoy helping customers enhance their viewing experiences.

Responsibilities

• Provide exceptional customer support to Finnish-speaking clients regarding the online streaming service through phone, email, and chat.
• Assist customers with account inquiries, subscription issues, and technical troubleshooting.
• Guide users on how to navigate the streaming platform and access content.
• Resolve complaints and issues quickly and efficiently to ensure customer satisfaction.
• Document customer interactions accurately and keep track of follow-up actions.
• Collaborate with technical teams to address and resolve ...