Mercier Consultancy is thrilled to announce an opening for a Finnish Speaking Customer Support Representative in our Gaming & Esports Department based in Greece! As the first point of contact for our Finnish-speaking clients, you will provide top-notch support and assistance as they engage with our gaming platforms and esports services.

This role is perfect for individuals who are passionate about gaming and esports, and who have a knack for exceptional customer service. If you are excited about helping gamers and esports enthusiasts, we want to hear from you!

Responsibilities

• Assist customers in Finnish via phone, email, and live chat regarding inquiries about gaming products and esports events
• Provide detailed information about games, account issues, and payment processing
• Document customer interactions and resolutions accurately in our customer relationship management system
• Collaborate with internal teams to troubleshoot t...