Mercier Consultancy is excited to offer an opportunity for a Finnish Speaking Customer Service Representative for our Client's Online Retail Department in Greece. In this vital role, you will provide outstanding support to our Finnish-speaking customers, assisting them with inquiries and concerns related to our online retail platform.

Your fluency in Finnish will be essential as you help clients navigate product information, order processing, and address their questions effectively. You will be instrumental in ensuring a positive shopping experience and fostering customer loyalty.

Responsibilities

• Deliver top-notch customer service in Finnish through various communication channels, including phone, email, and chat
• Assist customers with inquiries regarding product availability, order status, and online shopping policies
• Process orders, returns, and exchanges accurately while maintaining clear records
• Collaborate with internal teams...