Mercier Consultancy is excited to announce an opening for a Finnish Customer Support Representative for our Ride-Sharing App Department, based in Athens, Greece! In this dynamic role, you will be the first contact for our Finnish-speaking users, assisting them with various inquiries related to our ride-sharing services. Your fluency in Finnish will play a key role in delivering a superior experience for our customers.

This position is an excellent opportunity for individuals who are passionate about technology and customer service. If you thrive in a vibrant environment and enjoy helping others navigate their transportation needs, we would love for you to join our team!

Responsibilities

• Provide customer support in Finnish via phone, email, and chat
• Assist users with inquiries about ride requests, payment issues, and app functionality
• Document all customer interactions accurately in our customer relationship management system
• Colla...