Create memorable cannabis shopping experiences at FIKA as a Retail Experience Supervisor. Lead operations, oversee staff, and ensure top-notch customer service standards in Toronto.
As a Retail Experience Supervisor, your key responsibilities include managing store opening and closing routines, supervising the team, and maintaining high store standards. Your expertise in cash management and administrative duties will help foster an organized and compliant environment. Engage with customers to build relationships and address their needs effectively.
Key Responsibilities:
• Perform opening and closing store tasks, managing security alarms
• Foster a customer-centric approach by assisting shoppers
• Handle customer complaints with professionalism
• Support team education and onboarding efforts
• Ensure compliance with retail procedures and sales strategies
Requirements:
• Minimum of 2 years in retail experience required
• High school diploma or GED needed
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