Engage with restaurant owners as a Field Services Advisor at Martin Brower, focusing on relationship building and customer communication. In this bilingual role, your skills will enhance customer satisfaction and drive growth.
As a pivotal member of the team, you will utilize your expertise in hospitality and customer relations to educate clients about our processes and technologies. Your analytical abilities will contribute to shaping action plans from customer feedback, ensuring we meet key performance indicators effectively.
Key Responsibilities:
• Represent Martin Brower positively to restaurant owners
• Educate customers about new policies and technologies
• Analyze Customer Satisfaction Survey results and track action plans
• Develop communication loops based on in-restaurant insights
• Act as the liaison for Ronald McDonald Houses
Requirements:
• Minimum 3 years in hospitality or customer relations
• Post-secondary degree in business or supply chain...