Job Overview The service technician services and repairs a variety of office equipment at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.

Responsibilities

Specializes in the servicing and repair of a core set of complex multi-functional devices (Photocopiers, Printers) based on regional needs.

Manages territory, inventory and customer relationships.

Achieves expected productivity levels associated with assigned workload and level of experience.

Other duties as assigned by manager.

Effectively executes all required territory management and call handling procedures.

Maintains and manages own parts inventory with a degree of accuracy.

Maintains productive professional relationships with all customers and company personnel.

Performs a full range of service and repair service procedures including diagnostics, installation, Removal and retrofits on ...