Performs a variety of routine support activities in the field service function. Responsible for providing troubleshooting and repairing of technical / mechanical equipment failures in the field. Assess and respond to situations using standard procedures in isolation and fixing problem equipment. Reports design, reliability, and maintenance problems through field service management software.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Troubleshooting and repair of commercial and industrial floor cleaning equipment either in the branch shop or on location at a customer site.
• Completion of all required reporting of service work performed, time sheets, and other reports as set forth by the Branch Supervisor.
• Ensure all training and certifications required for position are maintained in an up to date and timely fashion.
• Ensuring spare parts stock level in van is kept at specified levels.

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