Position Snapshot
Business area: Field service Technician
Location: Calgary, AB - In the field
What to Expect
The incumbent will perform on-site dispenser installation, service, preventative maintenance, site surveys, repair and service on a variety of beverage dispensing equipment at customer locations and facilities. This position is an existing vacancy.
A day in the life
- Receive dispatched service call via dispatcher.
- Perform preventative maintenance as required.
- Diagnose and repair reported service issues and all other problems encountered; perform a quality drink check (ratio/brix), temperature and taste).
- Provide training to customers on the daily maintenance of the dispensing equipment.
- Follow up with account until the service call is completed.
- Report all service activities accurately on invoice/service orders at the completion of every call.
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