Support BD customers on-site as a Field Service Representative. Deliver expert assistance with robotized systems in pharmacy automation, ensuring optimal operational efficiency.
In this crucial field service role, you'll bring your expertise to customer locations, performing essential installations and maintenance on medical device robotic systems. With a DEP or DEC in mechanical engineering or a related field, you will engage in troubleshooting, follow-up support, and client training to enhance their system maintenance abilities.
Key Responsibilities:
• Travel to customer sites for technical support and maintenance
• Conduct installation and corrective maintenance on robotic systems
• Update software and prepare detailed service reports
• Train clients on proper system usage and maintenance
• Engage in continuous improvement initiatives within the department
Requirements:
• Minimum of two years in a technical field service role
• Strong troubleshooting sk...