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Field Service Engineer

Company: Malvern Panalytical

Location: São Paulo, London

Posted: June 05, 2026

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Position Details

MAIN PURPOSE OF JOB:

The Field Service Engineer is an energetic, persuasive, field professional that will perform installations, repairs and maintenance of analytical instrumentation. 

This position is responsible for both understanding customer needs and have to ability to handle it the best.

REPORTING LINE: DEPARTMENT: Service

  • Line Manager: Service Manager
  • Matrix Manager(s): Service Manager
  • SPECIFIC DUTIES & RESPONSIBILITIES: include the following. Other duties may be assigned.

  • Repair and maintenance of analytical instrumentation
  • Perform installation of equipment from delivery to sign-off
  • Respond to customer by telephone within 4 hours to evaluate problem
  • Perform preventative maintenance per maintenance schedule
  • Inform appropriate personnel on all problems using escalation procedure
  • Maintain manuals
  • Submit electronic paperwork tim...