Job Overview
The Field Service Administrator will be responsible for overseeing and managing the customer order administration process, ensuring seamless execution from start to finish.
This role will collaborate closely with the Service Delivery team to develop and uphold best practices that drive efficiency and excellence in order processing
Responsibilities and Duties
- Work in Salesforce, SAP and proprietary systems to process workload.
- Process Installation payment authorization through Salesforce and SAP systems.
- Process Sales orders for billable field service activities.
- Maintain SAP Vendor records aligned to approved terms and conditions.
- Installation vendor payment coordination
- Invoice reconciliation.
- Support payment/billing inquiries.
- Support department in Daily Management activities.
- Develop and maintain positive relationships with internal/external customers.
- Ensure all financial transactions, systems a...