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Fashion-Focused Customer Experience Manager

Company: Melanie Lyne

Location: laval, London

Posted: June 06, 2026

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Position Details

Become a pivotal part of Laura and Melanie Lyne as the Customer Experience Manager in Laval, Quebec. Inspire your team to provide outstanding customer service and personalized fashion advice.

As a key member of the managerial team, your role emphasizes fashion and customer care, where at least three years of experience in retail management is essential. Your leadership will cultivate a fun and dynamic store environment while fostering customer loyalty and driving sales success.

Key Responsibilities:
• Design personalized wardrobe solutions for clients
• Train team members in exemplary service and product knowledge
• Assess sales objectives and devise action plans
• Collaborate with the Store Manager on merchandising strategies
• Manage daily tasks related to inventory and cleanliness

Requirements:
• Minimum 3 years in store management or customer-facing roles
• Passion for fashion and client satisfaction