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Position Details
Responsibilities
Receive incoming telephone calls from new and existing customersManage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service deliveryProvide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase salesRequirements
Key Competencies
Data accuracy Attention to detail Ability to gain immediate credibility and trust Exceptional communication skills PC and system literate Candidate Profile
Confident and enthusiastic. The ability to work well as part of a team as well as independently C2 Level of Spanish and C1 (or higher) level of English First class written, verbal and interpersonal skills Numerate and articulate Well organised, re...