Position Overview

The Facility Patient Care Manager is responsible for safe and effective clinical health services delivery and facility operations for a site/local geographical area when the health services leadership team is not available. Reporting to the Clinical Leadership, the position will be actively engaged in providing leadership to the staff to achieve the operational priorities of the Service Delivery Organization (SDO) – financial sustainability, patient flow, patient experience, quality/safety, and staff engagement.

Responsibilities

• Ensure strong communication pathways between onsite staff, scheduling, and managers.
• Reassign staff or request unit/department to provide service to care for patients, residents, or clients.
• Foster and facilitate interdisciplinary, collaborative relationships to ensure a high standard of patient/resident/client care through modelling care and service with compassion and respect.
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