Take on the role of Customer Service Specialist, focused on providing exceptional support to our customers. You'll manage inquiries through calls and emails, ensuring timely assistance.
In your role as a Customer Service Specialist, you will be responsible for processing new orders and addressing customer needs to maintain satisfaction. You will also utilize a computerized system for tracking orders and responding to inquiries, contributing to the overall efficiency of our customer service operations.
Key Responsibilities:
• Process and manage customer orders accurately
• Track orders to ensure swift completion
• Verify product availability and pricing
• Respond to and troubleshoot customer issues
• Use computerized systems for data entry and tracking
Requirements:
• High school diploma or equivalent experience required
• Bachelor’s degree is preferred
• Excellent communication and listening skills
• Ability to grasp technical language quickly
• O...