Take charge as an Experienced Technical Advisor overseeing workshop management and optimizing repair processes. Drive high-quality service while ensuring effective communication between technicians and customers.
As a key contributor with 5-7 years in the mechanical field, you will manage work orders and coordinate effectively within the workshop environment. Your role will prioritize efficiency in tracking repairs and maintaining customer satisfaction through robust invoicing practices. Strong communication abilities are crucial for this dynamic position.
Key Responsibilities:
• Create, modify, and manage work orders efficiently
• Liaise daily between technicians and management
• Communicate updates and manage customer expectations
• Organize mechanical jobs using in-house software
• Ensure warranty compliance and proper documentation
Requirements:
• 5-7 years mechanical experience in trucks or trailers
• Proficiency in English communication
• Experien...