Elevate patient support services as a Senior Administration & Co-Pay Associate with Cencora in Canada. Leverage your customer service skills and administrative expertise to enhance healthcare outcomes.
Cencora is searching for a dedicated Senior Administration and Co-Pay Associate with experience in the pharmaceutical field. This full-time role includes responsibilities such as coaching team members, processing payments, and coordinating with healthcare professionals. Your contributions will be vital for implementing effective patient support programs while ensuring operational efficiency.
Key Responsibilities:
• Coach and mentor team members to enhance performance
• Process patient and pharmacy payment requests accurately
• Assist in developing training for new associates
• Maintain organized filing systems and handle administrative tasks
• Liaise with teams to achieve co-payment KPIs
Requirements:
• Minimum two years of customer service experience
• Bili...