SCOPE & GENERAL PURPOSE OF JOB:

To exhibit at all times the demeanour and professionalism required to uphold the standards necessary to maintain the reputation of Fitzpatrick Castle Hotel as a hotel of the highest calibre and service levels by using the tenets of Service Excellence.

ACCOUNTABILITIES:

o  To offer the highest level of guest service in the Food & Beverage areas, ensuring the agreed standards are achieved at all times.

o  To follow and adhere to all standards of performance within the Restaurants and Bars, ensuring all services offered are of the highest 4* quality 

o  To comply with all cash procedures at all times as set down by management and inform management of any errors/discrepancies 

o  To control stock levels in all bars, ensuring that all waste and spillages are recorded correctly and reported i...