Step into a crucial role with RBC Royal Trust as an Estate Administrator, ensuring accurate support for estate processes in a full-time capacity. Engage with clients and manage estate inquiries effectively.
In this full-time position, you will work closely with Trust Officers and handle vital administrative functions related to estate management. Your tasks will range from updating account information to answering client inquiries in an efficient and professional manner. This role requires a proactive approach and understanding of RBC policies to ensure compliance and excellent service delivery.
Key Responsibilities:
• Update and maintain client account information on internal systems
• Manage written and verbal communication with clients and team members
• Investigate inquiries and escalate complex cases to Trust Officers
• Assist Trust Officers by performing essential administrative tasks
• Respond promptly to client inquiries in the absence of Trust Officers
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