Purpose of the job:
Troubleshooting of Alstom products at customer site in order to ensure their availability.

Provide technical expertise to other maintenance teams, subcontractors, warranty support team, project teammembers and less experienced personnel.

Organization structure (job belongs to..):

Services Site, Country, Cluster, Region or Platform

Product Introduction (PI) and Maintenance teams are both part of Services group, providing support to ourcustomers during railways operations.

Reports directly to:

PI Supervisor or Maintenance Field Engineer

Other reporting to:

Troubleshooting Manager or Team Leader, or Maintenance Supervisor

Network and links:

Internal:

Customer Site Services team (PI, Maintenance)

PI Support team

RAMS team

Project Engineering team (site and back-office)

Installation and Test & Commissioning