Shape the future of order management at Equinix as a Product Manager, focusing on operational excellence and customer satisfaction. Collaborate cross-functionally to enhance order operations decisively.
As the Product Manager for Order Management, you will oversee the implementation and evolution of operational capabilities that streamline the customer journey at Equinix. This role prioritizes collaboration with service delivery teams and constant assessment of customer needs to inform product strategies. Your insights will be crucial in defining workflows and operational requirements.
Key Responsibilities:
• Develop and refine the Order Management operational lifecycle
• Work with engineers and stakeholders to clarify product vision
• Conduct regular analyses of operational customer needs
• Coordinate with cross-functional teams on order management workflows
• Use metrics to track performance and inform enhancements
Requirements:
• 5+ years in product manage...