Kickstart your career in the automotive industry with Crown Auto Group as an Appointment Coordinator. This entry-level position in Winnipeg focuses on customer service, appointment booking, and client follow-up.
As a part of the Business Development Center, you will assist in scheduling service appointments and responding to customer inquiries. Ideal candidates demonstrate strong organizational skills and a commitment to customer satisfaction. You will gain valuable experience in a supportive team while adhering to company policies and the CARMA values.
Key Responsibilities:
• Book service appointments and manage follow-up calls
• Respond to online inquiries and incoming customer calls
• Maintain accurate records of customer information
• Make appointment reminder calls to enhance customer experience
• Ensure customer satisfaction with services offered
Requirements:
• Customer service or call center experience preferred
• Strong written and verbal communic...