Position Details
Support sustainable energy solutions as an Implementation Engineer II. Lead the resolution of technical issues and contribute to effective deployment strategies in a customer-centric, bilingual environment.
This critical role entails serving as a primary support contact for intricate technical problems. You will collaborate with various departments and help manage test environments to bolster deployment success. Bilingual proficiency is required for comprehensive stakeholder engagement across the utility landscape.
Key Responsibilities: • Manage and optimize test environments for deployments • Develop use case scenarios showcasing system capabilities • Assist in System Acceptance Testing for customers • Create and maintain operational procedures for technical systems • Document all technical support requests thoroughly
Requirements: • Bachelor’s degree with 2-5 years’ experience in a similar role • Experience in utility operations and customer interactions • ...