Lead and govern technology releases at Canada Life as an End User Technology Release Manager. Drive coordination across engineering, operations, and stakeholders for flawless IT service delivery.
This role focuses on planning and executing technology changes impacting end user services, including devices and collaboration tools. You will be responsible for managing the release calendar, ensuring adherence to ITIL processes, and delivering on-time releases with minimal disruption while collaborating closely with various teams.
Key Responsibilities:
• Own the end-to-end release governance for End User Technology
• Establish and manage the enterprise release calendar
• Lead release planning and readiness reviews
• Ensure adherence to change and release processes (ITIL aligned)
• Manage risk, dependencies, and rollback strategies
Requirements:
• Strong experience in release management and DevOps
• Knowledge of end user platforms like Windows and M365
• Prov...