Shape HR solutions with Scotiabank as an Employee Services Consultant in Toronto. This 11-month temporary role focuses on enhancing client relations and optimizing service delivery.

In this position, you will deliver advisory support for HR inquiries, driving clarity and efficiency in communication with employees, dependents, and vendors. Your responsibilities include navigating HR policies and resolving issues through email and phone interactions, all while maintaining a positive employee experience and adhering to service level agreements.

Key Responsibilities: • Answer HR-related inquiries accurately and without delay • Assist users with HR system navigation and functionality • Track inquiries in management systems for proper follow-up • Identify and recommend proactive service improvements • Enhance customer satisfaction through effective problem resolution

Requirements: • Post-secondary education in Human Resources or a related field • Proficiency in Fre...