Senior Employee Relations Specialist

As a Senior Employee Relations Specialist, you will be the neutral arbiter of truth for our global team. You will handle complex investigations from start to finish, ensuring that every voice is heard and every fact is documented with precision.

Responsibilities

• Lead Global Investigations: Own the end-to-end investigation process for potential policy violations, primarily supporting our US and Canada markets (including our US-based kitchen operations).
• Conduct Fact‑Finding: Serve as a neutral investigator to gather evidence, interview witnesses, and analyze data to determine whether policy violations have occurred.
• Issue Spotting & Analysis: Review complaints and management escalations to identify core issues, distinguishing between behavioral misconduct and general HR grievances.
• Expert Report Writing: Document every step of the investigation with high attention to detail, produc...