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Employee Experience Manager

Company: Experian

Location: Heredia, London

Posted: June 10, 2026

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Position Details

Job Description

The Employee Experience Manager is a leadership role responsible for owning and continuously improving the end-to-end employee experience, engagement, culture, and local HR services in Costa Rica. You will ensure that people programs are employee‑centric, compliant, scalable, and aligned with business priorities.

You will provide strategic direction and oversight for local employee experience, engagement and culture initiatives, and HR services delivery in Costa Rica. You will act as a trusted partner to business leaders and HR stakeholders, ensuring strong alignment between local employee needs, regional standards, and Experian’s broader people and culture strategy.

Key Responsibilities

Employee Experience, Engagement & Culture

  • Own and evolve the employee experience and engagement strategy for Costa Rica, aligned with the Experian Way and People First philosophy.
  • Ensure consistent, positive employee ...