Position Details
Drive customer loyalty as an Email Program Manager at Staples in Richmond Hill, ON, specializing in campaign-based and automated email strategies.
In this pivotal role, you will manage both scheduled emails and lifecycle-driven communications that significantly enhance customer engagement. Your collaboration with Marketing and Analytics teams will ensure messaging resonates with audience needs and drives service adoption. With a focus on performance and optimization, you will leverage data insights to refine email strategies effectively.
Key Responsibilities:
• Own and execute the mass email campaign calendar
• Manage and optimize automated lifecycle email flows
• Analyze performance for insights and improvements
• Lead testing initiatives to enhance engagement
• Ensure compliance with email marketing best practices
Requirements:
• 2-5 years of experience in email marketing
• Hands-on experience with email...