Take on a pivotal role as a Client Service Representative where service excellence meets client engagement. Help clients achieve financial success with personalized solutions and banking support.
You will be the first point of contact for clients, dedicated to understanding their needs and offering tailored banking services. Your contributions will strengthen relationships and enhance client satisfaction through a positive experience. This unionized role includes rotating evening and Saturday shifts and is based in a branch.
Key Responsibilities:
• Proactively engage with clients to assess needs
• Introduce clients to innovative banking tools
• Collaborate with teams for smooth operations
• Process clients’ transactions securely and accurately
• Participate actively in team meetings to share insights
Requirements:
• Grade 12 graduate with numerical skills
• Proven experience in customer service or sales
• Previous banking experience preferred
• Abili...