Under the direction of the Cargo Manager, the Duty Manager is responsible for managing Cargo activities effectively and profitably by providing a safe and quality product, covering a range of services.

Job locations

YUL Cargo Services

Job Responsibilities

• Accountable for daily Cargo operations, efficiently managing staff to reduce dependence on overtime.
• Maintain and improve customer and company safety and quality standards.
• Maintain good relations with customers and airport authorities.
• Manage and control all staff assignments.
• Hold daily briefings with all levels of management.
• Coach and train all employees to effectively improve operations.
• Ensure workforce adherence to company policies and procedures.
• Participate in the disciplinary and grievance process with labor relations.
• Ensure that incidents/accident reports are completed in an adequate and timely ma...