Mercier Consultancy is excited to announce an opening for a Dutch Speaking Customer Support Representative in our Virtual Job & Freelance Platforms Department! In this vital role, you will be the main point of contact for our Dutch-speaking users, providing guidance and support as they navigate our online platforms for job opportunities and freelance work. Your strong communication skills and customer service expertise will be key in helping users achieve their career goals.

This position is a fantastic opportunity for individuals passionate about helping others in the gig economy. If you are proactive, friendly, and thrive in a collaborative environment, we want to hear from you!

Responsibilities

• Respond to customer inquiries in Dutch via email, phone, and chat
• Assist users with platform-related questions, account management, and job search strategies
• Document customer interactions and resolutions accurately in our support system
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