Mercier Consultancy is excited to announce an opening for a Dutch Speaking Customer Support Representative in our Online Music & Podcast Department! In this essential role, you will provide exceptional support to our Dutch-speaking clients as they explore and utilize our music and podcast services. Your commitment to customer service will ensure that these creators receive the assistance they need to share their talents with the world.

This position is perfect for individuals who are passionate about music and podcasts, and who thrive in a fast-paced environment. If you have strong communication skills and a desire to help others, we would love to have you on our team!

Responsibilities

• Respond to customer inquiries in Dutch via email, phone, and chat
• Assist clients with questions related to our music and podcast platform
• Document all customer interactions and solutions in our support system
• Collaborate with internal teams to r...