Mercier Consultancy is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service Representative for the world's leading travel company, based in Greece. In this pivotal role, you will provide exceptional support to our Dutch-speaking clients, assisting them with inquiries related to travel bookings, destinations, and services.

Your fluency in Dutch will be key in delivering outstanding customer experiences as you help clients plan their unforgettable travel adventures, resolve booking issues, and provide knowledgeable recommendations.

Responsibilities

• Provide exceptional customer service in Dutch through phone, email, and chat regarding travel inquiries
• Assist customers with flight and accommodation bookings, modifications, and cancellations
• Resolve customer issues and inquiries promptly and professionally
• Document all customer interactions accurately in our CRM system
• Collaborate with travel partner...