Mercier Consultancy is excited to offer a unique opportunity for a Dutch Speaking Customer Service Representative for our Client's Online Education Platform based in Greece. In this pivotal role, you will provide exceptional support to Dutch-speaking customers as they navigate their educational journeys on our innovative platform.

Your fluency in Dutch will be essential for assisting clients with inquiries regarding course offerings, registration processes, and technical support, ensuring they have a seamless experience. You will play a key role in promoting our commitment to quality education and customer satisfaction.

Responsibilities

• Deliver outstanding customer service in Dutch through various channels including phone, email, and chat regarding online education inquiries
• Assist customers with course selection, registration, and accessing educational materials
• Troubleshoot technical issues and guide users through platform functionalitie...