Mercier Consultancy is pleased to offer an exciting opportunity for a Dutch Speaking Customer Service Representative to join a leading travel company based in Greece. In this important role, you will provide exceptional support to Dutch-speaking customers, assisting them with their travel inquiries and bookings to ensure a memorable travel experience.

Your fluency in Dutch will enable you to effectively communicate with clients, helping them with travel arrangements, answering questions, and resolving any issues they might encounter. You will be an essential part of delivering exceptional service in the dynamic travel industry.

Responsibilities

• Provide outstanding customer service in Dutch via phone, email, and chat regarding travel bookings and inquiries
• Assist customers in planning, booking, and modifying their travel arrangements
• Handle inquiries and resolve customer complaints promptly and professionally
• Document customer inte...