Mercier Consultancy is searching for a dynamic Dutch Speaking Customer Service Representative to join our Fitness & Sports Equipment Department. In this exciting role, you will provide exceptional support to our Dutch-speaking customers, assisting them with inquiries related to fitness and sports equipment purchases.

Your fluency in Dutch will enable you to effectively communicate with clients, helping them select the right products, address any concerns or issues, and ensure a satisfying shopping experience. You will play a crucial role in promoting a healthy and active lifestyle through our high-quality offerings.

Responsibilities

• Provide outstanding customer service in Dutch via phone, email, and chat regarding fitness and sports equipment
• Assist customers with product inquiries, recommendations, and order status
• Troubleshoot issues and resolve customer complaints promptly and efficiently
• Document customer interactions and ...