Mercier Consultancy is looking for a passionate Dutch Speaking Customer Service Representative to join our Eco-Friendly Products Department. In this role, you will provide exceptional support to our Dutch-speaking customers who are interested in our range of sustainable and eco-friendly products.

Your fluency in Dutch will be key in assisting clients with inquiries regarding product details, sourcing information, and order management. As a representative of our commitment to sustainability, you will help educate customers on the benefits of choosing eco-friendly options, enhancing their shopping experience and fostering a greener lifestyle.

Responsibilities

• Provide high-quality customer service in Dutch through phone, email, and chat regarding eco-friendly products
• Assist customers with inquiries related to product features, availability, and environmental benefits
• Handle order processing, shipping inquiries, and returns
• Document ...