Mercier Consultancy is seeking a dedicated Dutch Speaking Customer Service Representative to join our Client, a leading Cybersecurity Company. In this important role, you will provide exceptional support to our Dutch-speaking customers, assisting them with inquiries related to cybersecurity products and services.

Your fluency in Dutch will be essential as you help clients navigate their concerns regarding security solutions, provide product information, and resolve any issues they encounter. You will play a key role in promoting a safe digital environment for our customers through excellent service and support.

Responsibilities

• Provide outstanding customer service in Dutch via phone, email, and chat regarding cybersecurity inquiries
• Assist customers with product details, technical support, and security concerns
• Effectively resolve customer complaints and inquiries in a professional manner
• Maintain accurate records of customer inte...