Mercier Consultancy is looking for a dedicated Dutch Speaking Customer Service Representative for our Automotive Department. In this vital role, you will provide outstanding support to our Dutch-speaking customers, assisting them with their inquiries related to our automotive services and ensuring a smooth customer experience.

Your proficiency in Dutch will be essential as you address customer questions regarding service bookings, product information, and any concerns they may have regarding their automotive needs. You'll play an important role in fostering customer satisfaction and loyalty through your expert knowledge and professional demeanor.

Responsibilities

• Provide exceptional customer service in Dutch via phone, email, and chat related to automotive services
• Assist customers with inquiries about service appointments, vehicle maintenance, and products
• Document customer interactions accurately in our CRM system
• Collaborate wi...