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Donor Care Manager

Company: hays-gcj-v4-pd-online

Location: Dublin, London

Posted: June 03, 2026

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Position Details

Your new company

As Donor Care Manager, you will join a humanitarian aid organisation to lead their Donor Care Team. Your new role is conveniently located in Dublin City and offers a flexible hybrid work model. Your company requires you to join their team on a permanent basis.

Your new role

As Donor Care Manager, your duties will include, but are not limited to, leading the donor team; overseeing all aspects of donor care operations; overseeing relationships with third-party phone support agencies; delivering training; designing and executing stewardship plans; analysing feedback to support continuous improvement; overseeing the timely processing of all donations; managing reconciliation reports; collaborating with marketing and communications and all general administrative and ad-hoc tasks that fall into your new role.
This is a great opportunity for you to gain excellent experience within a reputable not-for-profit.

What you'll need to ...