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Dispute Agent with German

Company: Stanley Black & Decker

Location: Poland, London

Posted: June 06, 2026

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Position Details

Position Title: Dispute Agent with German (m/f/n)
Location: Poland
Work Arrangement: Remote
Employment: Permanent, Full-Time
 

Come build your career.
 

It takes talented people with integrity, purpose, and a commitment to high-quality work to achieve great results. Join our global team of approximately 43,500 diverse professionals who contribute to some of the world’s most recognized brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
 

The Job:

As the Dispute Agent with German, you will join our Credit and Collections team and take ownership of the End-to-End Dispute process for German-speaking customers across the EMEA region, with a dedicated focus on Germany, Austria, and Switzerland. You will:

  • Manage and resolve OTC disputes for German-speaking customers in a timely, accurate, and professional manner.
  • Perform deduct...