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Dispute Agent with German

Company: Stanley Black and Decker

Location: Poland, London

Posted: June 11, 2026

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Position Details

**Position Title:** Dispute Agent with German (m/f/n)
**Location:** Poland
**Work Arrangement:** Remote
**Employment:** Permanent, Full-Time

**Come build your career.**

It takes talented people with integrity, purpose, and a commitment to high-quality work to achieve great results. Join our global team of approximately 43,500 diverse professionals who contribute to some of the world’s most recognized brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

**The Job:**

As the **Dispute Agent with German** , you will join our Credit and Collections team and take ownership of the **End-to-End Dispute process** for German-speaking customers across the EMEA region, with a dedicated focus on **Germany, Austria, and Switzerland** . You will:

+ Manage and resolve OTC disputes for German-speaking customers in a timely, accurate, and professional manner.
+ Perform deduction analysis and investigate...