Role Overview

Permanent full‑time position.

We are seeking a detail‑oriented and customer‑focused Disability Claims Administrator to join our Vancouver office. This hybrid role offers the flexibility of working remotely while requiring in‑office presence two days per week to collaborate with colleagues and support our clients effectively. If you’re passionate about delivering exceptional service and thrive in a dynamic environment, we’d love to hear from you!

Responsibilities

• For new claims, complete the financial information including the initial benefit calculation, the DLR and waiver reserve set up
• Calculate and issue long‑term disability benefit payments
• Perform straight‑forward LTD benefit calculations including inflation protection, cost of living increases, rehabilitation, and partial period calculations in accordance with contractual provisions
• Perform straight‑forward under/overpayment calculations, ...