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Disability Case Manager at Desjardins

Company: Desjardins

Location: vancouver, London

Posted: June 14, 2026

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Position Details

Join Desjardins Insurance as a Disability Case Manager focused on supporting clients through disability claims. Ensure timely recovery and return to work for those in need, all while optimizing claim management.
This role involves proactive case management, requiring a college diploma and a minimum of three years’ experience in disability claims. You will develop intervention strategies, communicate with various stakeholders, and ensure claim decisions are clearly communicated to insured clients. Your adaptability and customer focus will directly impact the well-being and financial security of our members.
Key Responsibilities:
• Develop intervention plans and strategies for recovery
• Communicate with clients, policyholders, and other parties
• Approve claims, process waivers, and manage payments
• Prepare documents for rehabilitation coordination interviews
• Ensure compliance with group insurance terms
Requirements:
• College diploma in a relevant field