Profile Job ID : Job Type: Full Time Function: Digital/E-Commerce Address: 160 Bloor Street East, 11th Floor, Toronto, ON Working Model: Hybrid Vacancy Status: This position is for an existing, open vacancy. Belong to Something Beautiful at Sephora Canada. Beauty is about feeling seen, valued, and empowered, individually and collectively. Connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Overview

As a Retention Director, you will join a high‑performing Digital team to drive and deliver Sephora Canada's business goals. Reporting to the VP of .CA, you will partner closely with Marketing, Merchandising, Promo/Loyalty, Campaigns & Content, Creative, Tech, CRM, and Analytics to shape retention strategy and activate it through best‑in‑class marketing across Email, App Push, and SMS. You will lead a team of 6 marketers who own broadcast, triggered/lifecycle, and transactional programs. What You’ll Do