Transform operational strategies as a Director of Operational Excellence. Utilize your expertise to optimize performance and foster superior customer satisfaction.
As a Managing Director, you will lead efforts to develop and maintain budgetary and operational performance metrics across multiple units. Collaborate with finance and commercial teams to ensure customer expectations are met through quality service and effective communication. This role involves compliance with industry regulations and continuous improvements based on KPI results.
Key Responsibilities:
• Establish budgets and performance objectives for units
• Initiate corrective actions to meet operational goals
• Ensure customer satisfaction through quality services
• Direct regional plans for staffing and development
• Facilitate maintenance programs for equipment reliability
Requirements:
• Proven track record in operational management
• Strong understanding of financial performance metrics<...